For families experiencing financial hardship, December can be hugely stressful. Funding raised by players of the Postcode Lotteries is helping support families in need and children growing up in poverty.

Our events managers and their teams help create special moments for all of our Postcode Lottery winners. “Events involve a lot of hard work, but ultimately we see a lot of smiles and happiness.”

For these three Postcode Lottery team members their lottery career journey all started in customer experience teams.