'Let’s focus on impact'
Pallotta rhetorically asked the audience why nonprofits aren’t changing the world the way we hoped they would. “Because it isn’t what we ask them to do. We ask them to keep their overhead and salaries low. Making a huge impact, has become secondary. Nonprofits get rewarded in the media and in the public domain for having low overhead and low salaries. That is the opposite of the path for actually solving problems.”
Pallotta argues charities should indeed invest in people.“We need more talented people’s full-time attention to solve problems instead of making all the talent go into the for-profit sector.”
Advertising and fundraising
He also argues that nonprofits should use the same playbook as the for-profit sector and spend more on advertising and fundraising. “Companies like Coca Cola and Apple are telling their story every day. If we don’t allow nonprofits to talk in the marketplace how do we think they will ever grow to meet the size of these problems?”
And he advocates risk-taking in fundraising. “We allow the for-profits to take risks, chasing after new revenues. Disney can make a 200 million dollars movie that flops. They just keep trying to figure out which movies will sell, and which ones won’t. Nonprofits can’t do the same. If you invest 1 million dollars in community fundraising and it doesn’t produce a 90% profit of the cause the first time, it’s considered a failure and your character is called into question.”
'It all starts with fundraising'
The consequence? “Nonprofits are terrified of trying any gigantic new fundraising ideas, for fear that if the thing fails, their reputation will be dragged through the mud. How can you ever learn anything if you can’t fail? I can't emphasize enough the need to invest in fundraising if you are a mature nonprofit and you have a solid idea that is worth growing.”
To donors Pallotta advices: “If you want to give, find a great organization and give it to the fundraising operations of that organization so that it can grow and it can be independent of the need for your money.”

Hundreds of lotteries beneficiaries, ambassadors and employees joined the conversation with Dan Pallotta, hosted by Postcode Lottery Group's Martijn van Klaveren en Judith Lingeman.